Plex Setup

Connect your Plex media server to sync watch history to your tracking services.

Prerequisites

• A Plex account
• Plex Pass subscription (required for webhooks)
• At least one Plex media server

Connecting Plex

1. Go to Connections in the Plaxt dashboard
2. Click Connect Plex
3. You’ll be redirected to plex.tv to sign in
4. Grant Plaxt access to your account
5. Select which servers to enable

After connecting, your Plex servers will appear in your connections list.

Real-time Scrobbling

Plaxt supports two methods for real-time scrobbling from Plex:

Webhooks (Recommended)

Webhooks provide instant, reliable notifications when you play, pause, or stop media.

Requirements:

• Plex Pass subscription
• Plaxt Pro subscription

Setup:

1. Open your sync link settings in Plaxt
2. Copy the webhook URL (e.g., https://api.plaxt.com/webhooks/plex/abc123)
3. In Plex, go to Settings → Webhooks
4. Click Add Webhook
5. Paste your Plaxt webhook URL
6. Save

Tip: Test by playing something briefly—you should see events appear in your sync link’s event log within seconds.

SSE (Server-Sent Events)

If you don’t have Plex Pass, SSE monitoring provides an alternative for real-time tracking.

Requirements:

• Your Plex server must be accessible from the internet
• Plaxt Pro subscription

Setup:

1. Open your sync link settings
2. Enable SSE Monitoring
3. Plaxt will automatically connect to your server

Note: SSE requires your server to be reachable externally. If you’re behind a firewall, you may need to configure port forwarding or use Plex’s relay feature.

Multi-User Support

Track different Plex users to different tracking accounts:

1. Create separate sync links for each user
2. When creating a sync link, select the specific Plex user
3. Connect each sync link to the appropriate Trakt/Simkl account

Filtering Options

When creating a sync link, you can filter what gets synced:

• Movies — Enable/disable movie scrobbling
• TV Shows — Enable/disable TV show scrobbling

Troubleshooting

Webhooks not triggering

1. Verify the webhook URL is correct in Plex settings
2. Ensure your Plex server can reach the internet
3. Check Plaxt’s event log for any errors
4. Try removing and re-adding the webhook

SSE not connecting

1. Confirm your server is externally accessible
2. Verify your Plex token is valid (try reconnecting)
3. Check if a firewall is blocking connections

Wrong user being tracked

1. Ensure you selected the correct Plex user when creating the sync link
2. If using managed users, make sure they’re properly set up in Plex

Best Practices

• Use webhooks when possible—they’re more reliable than SSE
• Enable both webhooks and SSE for redundancy (Plaxt deduplicates automatically)
• Use the event log to debug sync issues